Social Linz

Linz affords a high quality of life thanks to the social commitment of politicians and the city administration, as well as the favorable job situation in the city. About a third of the city’s budget is reserved for social expenditures. The extensive social services of the city of Linz are exemplary for all of Austria. That is true for those that have been designed for families and children as well as for those for the care of elderly persons. Here people with low incomes are given possibilities to actively participate in social life. In collaboration with social associations the city strives to help adolescents who have neither a job nor an apprenticeship.

The social services are generally offered or coordinated by the Division of Social Matters, Youth and Family. This municipal office has established four social counseling centers for social benefits. The Citizens’ Service Center (Bürgerservice) offers telephone information +43 732 7070 0 about them. 

Social Counseling Office North 1
Kompass Nord

Neues Rathaus
Hauptstraße 1-5, 4041 Linz
Tel.: +43 732 7070 2766 to 2770
kompass@mag.linz.at

Stadtteilzentrum Franckviertel
(District Center Franckviertel)
Location for the residents‘ concerns in the district

Ing.-Stern-Straße 15-17, 4020 Linz
Tel.: 43 732 602480 100 to 103 and 105 to 110
stz.franckviertel@mag.linz.at

Social Counseling Office
Kompass Ost
Seniorenzentrum Franckviertel

Tel.: +43 732 6662 72 20 to 24
kompass@mag.linz.at

Social Counseling Office South
Kompass Süd
Seniorenzentrum Neue Heimat

Flötzerweg 95-97, 4030 Linz
Tel.: +43 7322 370170 12, 15 or 16
kompass@mag.linz.at

Stadtteilzentrum Auwiesen 8
(District Center Auwiesen)

Location for the residents‘ concerns in the district

Volkshaus Auwiesen
Wüstenrotplatz 3, 4030 Linz
Tel.: +43 732 302731
stz.auwiesen@mag.linz.at

Social Counseling Office
Kompass Auwiesen

Seniorenzentrum Franckviertel
Tel.: +43 732 302731 19 or 20
kompass@mag.linz.at

Child care

The city of Linz has extensive childcare facilities that it offers at affordable prices. Their primary aim is to help working parents master the challenge of family and job and to further the development of children. This begins in the toddler’s playrooms (crèches), which are constantly being expanded to meet the demand. There are adequate nursery school and day-care facilities for everybody. These are provided in cooperation with private organizations. Every child who is three or more years old on the 1st of September has a guaranteed place in a nursery school. In 95% of cases it is in the preferred one.

Childcare in the municipal facilities is provided by:

Kinder- und Jugend-Services Linz
(Child and Youth Services of Linz)

Rudolfstraße 18, 4041 Linz
Tel.: +43 732 7070
kjs@mag.linz.at

Toddler’s playrooms or crèches (Krabbelstube)

Toddler’s playrooms offer parents in Linz relief by looking after their children from the ages of eight weeks to three years. The same kinds of activities are offered in all of them. They are centered around motion, perception, music, language and work with parents. The fees for attending toddler’s playrooms are socially adjusted, as are the costs for meals. People who on the basis of their income do not have to pay an attendance fee are also not charged for meals.

Acceptance: A prerequisite for acceptance is that Linz is the main place of residence of the child and at least one of the parents. Besides, the parents, life companions or partners have to be employed for at least 20 hours a week. The preliminary registration of the child can be done by phone, in person or by means of the form that can be downloaded from the Internet at www.linz.at » Leben in Linz » Soziales » Kinder » Kinderbetreuung.

The registration is done at:
Kinder- und Jugend-Services Linz
(Child and Youth Services of Linz)
Rudolfstraße 18, 4041 Linz
Tel.: +43 732 7070
kjs@mag.linz.at
https://egov.linz.at/kjslanmeldung/krabbelstube.asp

Nursery schools

Nursery schools (Kindergärten) are childcare facilities for children from the age of three until school admission. Attendance is free of charge, the costs of lunches are socially adjusted. A special familyfriendly service is the flexible opening times: all of the kindergartens of the city of Linz are open from 6.30 a.m. to 5 p.m. and three of them are even open until 8 p.m.. The municipal facilities are open the whole year round with the exception of the Christmas holidays. They offer extensive guidance to children from different cultures and with different native languages to enable them to fulfill the prerequisites, especially in respect to language, before beginning school. In Austria at least half-day nursery school attendance is obligatory from age 5 until school entrance. 

New language promotion

Since autumn 2011 all of the boys and girls in the nursery schools of the city – with and without immigrant backgrounds –are tested twice a year to determine how well they know the German language. If a child is found to have language deficits he or she immediately begins to get help. The goal is to Enhance language competence before the beginning of school. In the three years of nursery school a child can receive up to 540 hours of German language instruction, taught in a manner that is appropriate for his/her age. This extensive language promotion program is unique in Austria. A 2012 study of the University of Hamburg showed that it is effective. It was found that all of the children in the new language promotion program clearly improved their knowledge of German. 

Admission: A child can be preliminarily registered by phone, in person or at the website www.linz.at » Leben in Linz » Soziales » Kinder » Kinderbetreuung. The deadline is the 31st of March of the year of kindergarten attendance.

The place to register is:

Kinder- und Jugend-Services Linz
(Child and Youth Services of Linz)

Rudolfstraße 18, 4041 Linz
Tel.: +43 732 7070
kjs@mag.linz.at
https://egov.linz.at/kjslanmeldung/kindergarten.asp

Childcare facilities (Horte)

These facilities afford extensive possibilities for the care, nurturing and education of pre-school children. They are especially intended for children of single and working parents, as well as for those who are seeking supplementary nurturing and education for their children outside of the family and the school. As is the case with kindergartens, afternoon care places are available for every child. The fees for attendance of childcare facilities and for meals are socially adjusted. Persons with low incomes can be freed of the obligation to pay for them.

Admission: Requests for admission to the childcare facilities can be submitted at any time until the end of March of the preceding year. They should be made directly to the management of the particular day nursery or online at https://egov.linz.at/kjslanmeldung/hort.asp. In the admission procedure children of working parents who live in the direct proximity of the facility are accorded priority. Requests made after the completion of the admission procedure can only be considered if there are still open places available.

Childcare by the hour – the institution “Hobby Horse“ („Schaukelpferd“)

In order to meet the altered needs of families and society in general and to enable people to work and raise children at the same time, the city of Linz offers an additional form of baby-sitting for childen under the age of three. The institution „Schaukelpferd“ at Wiener Straße 260 offers parents flexible child minding. It is primarily intended for inhabitants of Linz who need child minding by the hour or by the day. The maximal time accorded per week is 20 hours. This service is intended for children up to the age of three who have their main place of residence in Linz. At least one of its parents must have his or her main residence in this city too. The price for an hour of child minding is three euros. If between 48 and 80 hours of child minding are booked each month, the maximal cost is 145.27 euros. For additional hours over that limit three euros per hour are charged. Lunch can also be booked for the children. 

Flexible Kinderbetreuung Schaukelpferd
(Flexible child minding “Schaukelpferd“)

Wiener Straße 260, 4030 Linz
Tel.: +43 732 349271 626
Mobil: +43 676 5123100
schaukelpferd@spattstrasse.at
www.spattstrasse.at

Day mothers

Day mothers are experienced mothers who provide guidance and supervision for children and adolescents aged from eight weeks to 16 years during the daytime in the caring family atmosphere of their private homes. All of the day mothers are trained for this service. In Linz the day mother institution “Aktion Tagesmütter” is responsible for arranging contacts:

AKTION TAGESMÜTTER OÖ
Raimundstraße 10, 4020 Linz
Tel.: +43 732 6922 7780
www.tagesmuetter.kinderplattform.info

Afternoon guidance in the schools

For children and adolescents who are completing their compulsory education in lower secondary schools and pre-vocational school courses (polytechnische Lehrgänge) afternoon supervision including lunch is available in the school. Help with homework, additional guidance and various free-time activities are offered. The costs for attendance and meals are socially adjusted according to income. 

Admission: Registration for an afternoon guidance place must be made directly at the individual school. 

Children and adolescents

Office for Children and Adolescents in Linz

The Municipal Office for Children and Adolescents is responsible for matters concerning persons in these age groups. This service office for young citizens of Linz promotes culture for children and adolescents, plans the expansion of playgrounds and fun-sport facilities together with their users, organizes events and does much more. In matters concerning the debts, sexuality and addiction of adolescents the Adolescent‘s Office knows which service offices can help and will direct the concerned persons to them. 

Kinder- und Jugend-Services Linz / Kinder- und Jugendbüro
(Child and Youth Services of Linz / Child and Youth office)

Rudolfstraße 18, 4041 Linz
Tel.: +43 732 7070 2831 and 2862
jugend@mag.linz.at
www.linz.at/jugend

Centers for adolescents

For the leisure-time activities of adolescents the Municipal Association for Adolescents and Free Time (VJF) operates 13 youth centers. Seven counseling offices in the youth centers offer young people help in dealing with their private problems. In addition there are facilities for the streetwork with teenagers. In addition to diverse free-time and cultural activities the adolescent centers offer opportunities for discussions with trained social workers, help adolescents solve their problems and provide information about other counseling facilities.

Entrance to the centers is free of charge.
VJF – Verein Jugend und Freizeit

Lederergasse 7, 4020 Linz
Tel.: +43 732 773031
office@vjf.at
www.vjf.at

Protection of minors

Information about the protection of minors and the Law for the Protection of Minors can be obtained from the Department for Educational Support of the Office for Social Matters, Youth and Family as well as from the youth service (Jugendservice) of the Province of Upper Austria.

Soziales, Jugend und Familie
(Office for Social Matters, Youth and Family)

Hauptstraße 1-5, 4041 Linz
Tel.: +43 732 7070 2830
sjf@mag.linz.at
Monday-Friday: 8 a.m. - 12.00 noon

Jugendservice des Landes Oberösterreich
Bahnhofplatz 1, 4020 Linz
Tel.: +43 732 66 55 44
www.jugendservice.at
Monday-Friday: 1 - 5 p.m.

First-love-ambulanz
The First-Love-Clinic is a counseling office for young girls and their partners. They can come alone, with a girlfriend, their parents, their partner or somebody else. A female psychologist, a female gynecologist and a nurse provide information and help them deal with a variety of themes. The most frequent ones concern “the first time” in a new relationship, relationship problems, birth control, the first gynecological examination, the period and sexual diseases. The outpatient clinic is open every Wednesday from 3-5 p.m. Neither an e-card nor an appointment is required. The counseling is free of charge and confidential.

Kepler University Clinical Center, MedCampus III.,
main entrance, Bau B, 1th floor, Gynecological Department
Krankenhausstraße 9, 4021 Linz
Tel.: +43 732 7806 1270
firstlove@kepleruniklinikum.at
http://firstlove.linz.at

Summer vacation program ACTIVE DAYS

Every year the city of Linz offers children and adolescents from the ages of six to 15 an extensive program of free-time activities during the summer vacation. Especially for parents who do not have enough time off from work to take a summer vacation or cannot afford to travel, these vacation-time activities provide considerable financial and organizational relief. Far more than 100 diverse workshops, courses, holiday- and adventure weeks, excursions, games and fun activities in the various residential neighborhoods are offered. They are an excellent cure for boredom and offer young people a change of pace from watching television and sitting in front of the computer. The Active Days Program Booklet appears soon enough before the vacation to enable you to orient yourself and make plans for the summer. It is available at various public institutions of the city of Linz such as the city libraries, the schools and the citizens’ service offices. It can also be downloaded from the website www.linz.at/aktivtage.asp. The active days are planned by the Children’s and Adolescent’s Office of the city.

Family

Help in raising children/children and adolescent welfare of the city of linz 

The adolescent welfare of the city of Linz is responsible for protecting children and adolescents in critical and dangerous situations and for counseling and supporting parents when they are having child-raising problems. Social workers offer: 

  • Information and support when child-raising difficulties and family crises occur.
  • Counseling of single parents
  • Help in case of violence in the family.

The most important responsibility of social workers in the Department of Educational Guidance (Erziehungshilfe) is to offer advice about child-raising difficulties, puberty problems, behavior problems of children, to regulate visitation rights and child custody in cases of separation and divorce as well as to counsel parents when their children and adolescents commit legal offences. In solving problems the primary aim is to support parents in child-raising and to find common solutions. 

General information and initial clarification of the circumstances is provided by the Office of Initial Counseling (Stelle für Erstberatung). There are branches in the following districts of the city: Ebelsberg, Spallerhof, Franckviertel. Auwiesen and Neue Heimat.

Soziales, Jugend und Familie
(Office for Social Matters, Youth and Family)

Erstabklärung – Neues Rathaus (Initial clarification – New City Hall) ,
Hauptstraße 1-5, 4041 Linz
Tel.: +43 732 7070 2830
sjf@mag.linz.at
Montag-Freitag: 8-12 Uhr
The Department for Legal Matters offers support in claims for maintenance for children and adolescents: +43 732 7070

Institute for Family and Youth counseling of the city of Linz

The Institute for Family and Social Counseling is the place to contact when there are problems in the family, with a partnership or with children. It also deals with the concerns of adolescents. Specialists who are psychologically, psychotherapeutically and pedagogically trained aid clients anonymously and free of charge. Depending upon the matter involved the following services (or combinations of them) are offered: Educational consultations, child-psychological diagnostics, psychotherapy for children, family counseling and therapy, help in learning, perception training, autogenic training, groups to help children come to terms with divorces, mediation and separation counseling, pregnancy counseling, social counseling in family matters, individual counseling and therapy, counseling and therapy of pairs, legal counseling in questions of family law.

The activities of the counseling office are subject to the obligation for professional confidentiality. Counseling takes place on Monday and Wednesday from 9 to 11 a.m. and upon telephone contact:

Institut für Jugend- und Familienberatung der Stadt Linz
Rudolfstraße 18, 4040 Linz
Tel.: +43 732 7070 2700
inst.fjb@mag.linz.at

Parent – Mother Counseling

In the Parent- and mother counselings, medical examinations are offered free of charge and parents are advised about the development, care and nutrition of their infants and small children. A team consisting of a physician, a social worker and/or a nurse for children and infants is available for all questions concerning children during the opening hours of the consulting office. It is not necessary to make an appointment in advance.

Eltern-, Mutterberatungsstelle Auwiesen
Allendeplatz 4, 4030 Linz
Tel.: +43 732 311742
Opening hours: Monday 2.30 - 5 p.m., Thursday 9 - 11.30 a.m.

Eltern-, Mutterberatungsstelle Biesenfeld
Dornacher Straße 7, 4040 Linz
Tel.: +43 732 243561
Opening hours: Tuesday 2 - 4.30 p.m., Friday 9 - 11.30 a.m.

Eltern-, Mutterberatungsstelle Eltern-Kind-Zentrum der Stadt Linz Ebelsberg-Ennsfeld
Hofmannsthalweg 8, 4030 Linz
Tel.: 43 732 301056 18
Opening hours: Monday 9 - 11.30 a.m. and Wednesday 2-4.30 p.m.

Eltern-, Mutterberatungsstelle Oed
Europastraße 12, 4020 Linz
Tel.: 43 732 371375
Opening hours: Friday 9 - 11.30 a.m., Monday 2.30 – 5 p.m.

Eltern-, Mutterberatungsstelle IGLU Franckstraße (Dorfhalle)
Franckstraße 68, 4020 Linz
Tel.: +43 732 654541 14
Opening hours: Wednesday 9 - 11.30 a.m.

Eltern-, Mutterberatungsstelle Spallerhof
Glimpfingerstraße 10-12, 4020 Linz (Senior Center, Building 4, garden level)
Tel.: +43 732 3408 12607
Opening hours: Tuesday 2.30 - 5 p.m.

Eltern-, Mutterberatungsstelle Karl-Steiger-Straße
Karl-Steiger-Straße 2, 4030 Linz
Tel.: +43 732 302071
Opening hours: Wednesday 2 - 4.30 p.m.

Eltern-, Mutterberatungsstelle Hessenplatz
Hessenplatz 12, 4020 Linz
Tel.: +43 732 782548
Opening hours: Thursday 2.30 - 5 p.m.

Eltern-, Mutterberatungsstelle Leonfeldner Straße
Leonfeldner Straße 80, 4040 Linz
Tel.: +43 732 731269
Opening hours: Thursday 2.30 - 5 p.m.

Eltern-, Mutterberatungsstelle Neues Rathaus
Hauptstraße 1-5, 4041 Linz
Tel.: +43 732 7070 2660
Opening hours: Wednesday 2 – 4.30 p.m.

Eltern-, Mutterberatungsstelle Pichling
Heliosallee 84, 4030 Linz
Tel.: +43 732 320071 31
Opening hours: Tuesday 2 - 4.30 p.m

Eltern-, Mutterberatungsstelle Neue Heimat
Rohrmayrstraße 1, 4030 Linz
Tel.: +43 732 382008
Opening hours: Tuesday 2 to 4.30 p.m.

Parent-child centers

There are eleven parent-child centers in Linz. They serve as counseling facilities, meeting places and centers for communication and events for families. They operate in an open manner, so that their clients have opportunities to get to know other children and parents and to exchange experiences with and receive information from them.

The city of Linz operates two of these facilities itself: the Ebelsberg-Ennsfeld Parent-Child Center and the Pichling Family Center. Both of these institutions offer many lectures, courses and workshops on topics concerning families and children. The yearly programs are available in the facilities and can be downloaded from the Internet.

Eltern-Kind-Zentrum Ebelsberg-Ennsfeld
Hofmannsthalweg 8, 4030 Linz
Tel.: +43 732 301056
ekiz@mag.linz.at
www.facebook.com/EKiZ.Ebelsberg

Familienzentrum Pichling
Heliosallee 84, 4030 Linz
Tel.: +43 732 320071
familienzentrum.pichling@mag.linz.at
www.facebook.com/FamiZ.Pichling

Eltern-Kind-Zentrum Linz
Figulystraße 30, 4020 Linz
Tel.: +43 732 669611
office@eltern-kind-zentrum.at
www.eltern-kind-zentrum.at

Eltern-Kind-Zentrum Linz-Franckviertel
Ing.-Stern-Straße 35, 4020 Linz
Tel.: +43 699 16886312
franckviertel@kinderfreunde.cc
www.kinderfreunde.cc

Eltern-Kind-Zentrum Linz-Oed
Zibermayrstraße 40, 4020 Linz
Tel.: +43 669 16886316
ekiz.oed@kinderfreunde.cc
www.kinderfreunde.cc

Eltern-Kind-Zentrum Linz-Bulgariplatz
Zaunmüllerstraße 4, 4020 Linz
Tel.: +43 699 16886312
ekiz.bulgariplatz@kinderfreunde.cc
www.kinderfreunde.cc

Familienbundzentrum Linz-Bambini
Kainzweg 10, 4020 Linz
Tel.: +43 732 776768
fbz.linz@ooe.familienbund.at
www.ooe.familienbund.at/de/familienbundzentren/linz-bambini.html

Familienbundzentrum Linz-Kleinmünchen
Schickmayrstraße 16, 4030 Linz
Tel.: +43 732 303161
fbz.kleinmuenchen@ooe.familienbund.at
www.ooe.familienbund.at/de/familienbundzentren/linz-kleinmuenchen.html

Familienbundzentrum Linz-Urfahr
Dornacher Straße 17, 4040 Linz
Tel.: +43 732 247215
fbz.urfahr@ooe.familienbund.at
www.ooe.familienbund.at/de/familienbundzentren/linz-urfahr.html

Eltern-Kind-Zentrum Linz-Urfahr West
Hagenstraße 10c, 4040 Linz
Tel.: +43 699 16886310
ekiz.urfahrwest@kinderfreunde.cc
www.kinderfreunde.cc

Eltern-Kind-Zentrum Linz-Dornach
Johann-Wilhelm-Klein-Straße 70, 4040 Linz
Tel.: +43 699 16886310
ekiz.dornach@kinderfreunde.cc
www.kinderfreunde.cc

Childcare allowance

The biological parents as well as the adoptive and foster parents of children who were born after December 31st 2001 receive a childcare allowance. For births after 1.10.2009 a fixed sum is paid. Since 2010 parents have been able to choose between the following options:

  • Fixed sum. The fixed sum is an acknowledgement of the care provided by parents and a partial recompensation for it. Parents receive it independently of the job they were performing before the birth of the child.
  • Income-dependent childcare allowance. The income-dependent childcare allowance is intended to be a substitute for the income of parents who have high earnings and would like to withdraw from professional life for a short period of time

The prerequisites for receiving a childcare allowance are:

  • a claim to child benefits
  • the focus of the vital interests of the parents is Austria
  • legal residence in Austria
  • common household with the child
  • the examinations in the mother-child-pass have been carried out (Five examinations during the pregnancy and five examinations of the child)
  • The total sum of the income in the sense of the Income Tax Law may not exceed the income
  • limits. If it does, the childcare allowance for the year under consideration must be repaid.

A form must be filled out to and submitted to the public health insurance to receive the childcare allowance. For salaried workers and their dependants this is the “Oberösterreichische Gebietskrankenkasse”. Self-employed persons and their dependants must apply to the “Sozialversicherungsanstalt der gewerblichen Wirtschaft“. Farmers have to apply to the“Sozialversicherungsanstalt der Bauern. Persons who previously were not insured or entitled to claims must also apply to the “Oberösterreichische Gebietskrankenkasse”.

A form is automatically sent to persons who are receiving a maternity allowance.

Oberösterreichische Gebietskrankenkasse (OÖGKK)
Gruberstraße 77, 4020 Linz
Tel.: +43 5 7807 503730
karenzbetreuung@ooegkk.at
www.ooegkk.at

Sozialversicherungsanstalt der gewerblichen Wirtschaft
Mozartstraße 41, 4010 Linz
Tel.: +43 732 7634
http://esv-sva.sozvers.at

Linz for elderly persons

Kompass Social Consultation Office

The first places that (especially) seniors in Linz can turn to when they have questions or need support are the three “Kompass“ Social Consultation Offices. There they can find information about the whole range of possibilities for obtaining help and support in the region, such as sheltered housing, “Aktiv” clubs, home-care allowances, admission to a home for senior citizens or the organization and costs for mobile care at home. The counseling is free of charge, confidential and, if desired, also anonymous. You can come to the counseling offices without an appointment Tuesdays from 9 a.m. to 12.30 p.m.and Thursdays from 2 to 4.30 p.m., at other times only upon appointment. The addresses of the social consultation offices can be found at the beginning of this chapter. Advisory Broschure for seniors The brochure “Linz for Seniors“ elucidates the full range of offerings and services for seniors in Linz. Details about centers for seniors, home-care allowances, sheltered housing, assistance for dependents who are providing help and much more are clearly presented and carefully explained. The brochure can be obtained from the Citizens‘ Service Center in the New City Hall and the service offices of the municipal libraries. It is available online at www.linz.at » BürgerInnen-Service » Service A - Z » SeniorInnen » Seniorenratgeber. 

“Active” clubs

“Aktiv“ clubs are meeting places for seniors in the various neighborhoods of the city where they can spend pleasant hours together with friends and acquaintances. In collaboration with the Adult Education Centers (Volkshochschulen) a varied free-time program is presented there to promote creativity, sociability, motion, health, education and art. It includes activities such as pottery, painting, readings, excursions, yoga, traditional dances and much more. Membership is not required to attend; they are not associated with any political party and are free of charge. There are 17 “Aktiv“ clubs in Linz. For seniors with restricted mobility the transport service of the „Samariterbund“ is available for a fee under the phone number +43 732 2127. All of the addresses of the “Aktiv“ clubs can be found in the brochure “Linz für SeniorInnen“. Information is available from the Citizens‘ Service Center at +43 732 7070. 

Mobile Services

Mobile services make it possible for elderly citizens of Linz to remain in their own apartments up to a ripe old age even though they need support and care. For example a mobile care service for the elderly that is provided by care specialists and home care assistants helps them maintain their households and their personal hygiene, takes them to physicians and officials and gives dependents aid and advice. A mobile medical service makes it possible to give patients medical and nursing care at home. “Meals on wheels“ is a mobile food service that brings a warm meal to the home every day. The fees for both the care for the elderly and the at-home nursing care are adjusted according to income. The mobile services are offered by private organizations and coordinated by the city of Linz. All of the offerings are exclusively arranged by the “ Kompass“ Social Counseling Office. 

Day centers

Seniors who live at home but require some assistance or care or counseling in everyday life find what they need in the day centers. The city of Linz has three such facilities, which are to be found in the senior centers, Dornach/Auhof, Franckviertel and Kleinmünchen. Their services range from care, psychosocial counseling, general advice to various free-time activities. The painting and ceramic groups, discussions and excursions afford elderly persons suffering from loneliness a good opportunity to make social contacts. The “Regenbogen“ Day Center of the “Volkshilfe“  Organization has been specially designed for persons who are suffering from dementia.

Seniorenzentrum Dornach/Auhof
Sombartstraße 1 - 5, 4040 Linz
Tel.: +343 732 2560 686 or 688

Seniorenzentrum Franckviertel
Ing.-Stern-Straße 15 - 17, 4020 Linz
Tel.: +43 732 3408

Seniorenzentrum Kleinmünchen
Dauphinestraße 94, 4030 Linz
Tel.: +43 732 3408 30500

Tageszentrum Regenbogen
(“Regenbogen“ Day Center)

Maderspergerstraße 11, 4020 Linz
Tel.: +43 732 3405 415

Sheltered housing

Sheltered housing is an alternative for elderly persons who only need a small degree of social support and do not require a completely barrier-free apartment. The apartments, which are suitably furnished for seniors, are about 50 square meters in size and are all situated in locations that are easy to reach. By making an emergency call the residents can obtain rapid help. The apartments are intended for persons from the age of 60 on who live in substandard accommodations that are not suitable for seniors and for persons who are 70 or older and need low or medium-level care. In special social circumstances a recommendation the mobile services also suffices for admission to them. Information about sheltered housing can also be obtained from the “Kompass” Social Counseling Office.

Applicants can registerat the individual housing cooperatives, building developers or organizations. They will inform you about the exact costs.

Senior centers – nursing homes

There are 18 senior centers in Linz for persons who need constant care and guidance. Ten of them are maintained by the Senior Centers of Linz Ltd, the other eight are administered by private organizations. Currently there are more than 2100 high-quality nursing care places available. The city of Linz guarantees that all seniors can afford them and if a person’s income does not suffice it will pay the difference. The occupants are entitled to keep at least:

  • 20 percent of their retirement pension
  • their entire 13th and 14th pension payments
  • pocket money amounting to 44.30 euros per month (status 2015).

Half of the senior homes also have short-time care places, so that dependents responsible for care can be relieved for a fixed period of time. That enables them to go on vacation or recover from illnesses. Information about the senior centers can be found in various brochures that can are available at the Citizens’ Service Offices of the city of Linz or the Senior Centers Linz Ltd. 

Admission: The admission to a senior- and nursing care home is exclusively arranged by the three “Kompass” Social Counseling Offices.

Financial support and counseling

Means-tested minimum income

Within the framework of the means-tested minimum income every individual in social distress who can no longer cover the costs of living from his/her incomes or assets is financially assisted. The minimum income aims to eliminiate poverty and social exclusion and to help people reenter the job market. Means-tested minimum income comprises monthly payments to secure the costs of living including shelter and the compulsory health insurance. The person involved receives an e-card, in case he or she does not have one. Instead of a money payment a measure to increase the person’s job qualifications or a paying job can be offered. Fixed payments (= minimal standard) are intended to cover the regular costs for an apartment, food, clothing, personal hygiene, household goods, heating and electricity as well as participation in social and cultural life. If the costs for a place of residence are low or if somebody else pays them, the minimum standards are correspondingly reduced. You can find further information at www.ooe.gv.at » Themen » Gesellschaft und Soziales » Bedarfsorientierte Mindestsicherung

Aktiv pass

To enable inhabitants of Linz with low incomes to participate in the social life of the city the active pass (Aktivpass) was introduced in 1989. This bonus card of the city confers price reductions in a number of facilities and to various activities: museums, events, the Adult Education Center, the Ars Electronica Center, the public swimming pools of LINZ plc and many others. Most important of all, the active pass offers substantial reductions in public transportation. The price of an Active Pass reduced-price monthly card to the network of the LINZ LINIEN is only costs 10 euros (status 2015). If individual tickets are purchased, a MINI is regarded as a MIDI together with the pass and a MIDI is regarded as a one-day ticket. All of the advantages that are offered can be found at the website: www.linz.at/aktivpass. All major persons with a main residence in Linz whose monthly net income is less than 1.195 euros are entitled to this card. This sum is valid for the year 2016 and is annually adjusted. The identification card is issued in the Citizens‘ Service in the New City Hall or at the service points in the libraries in the districts of the city. To apply for a card you must bring the following with you:

  • proof of current income
  • identification card with photograph
  • photograph

BürgerInnen-Service
(Citizens‘ Service Center)

Hauptstraße 1-5, Neues Rathaus, 4041 Linz
Tel.: +43 732 7070
info@mag.linz.at
www.linz.at/aktivpass
Monday-Friday: 7 a.m. - 6 p.m.

Care grants

Persons who have a residence in Austria can under certain circumstances apply for a care grant. It partially covers the costs for nursing care services. Prerequisites are a constant need of care due to a physical, mental or psychological handicap or a sensory impairment. Care must be required for more than an average of 50 hours a month and the condition must be expected to last for more than six months. There are seven levels of grants, according to the number of hours per month that care must be provided for. The sum is paid twelve times a year and is not subject to income tax. Applications must be made to the responsible retirement pension institution, but the “Kompass“ Social Consulting Office offers assistance in filling out the forms and sends them to the appropriate offices

Association for Social Prevention and community Work

This social association VSG – Verein für Sozial-Prävention und Gemeinwesenarbeit Linz undertakes activities to assist handicapped persons, especially in Linz. The VSG program helps these persons help themselves and gives them new perspectives. To achieve this, the association makes use of a number of preventive measures. Guided by the principle of solidarity, these help the persons to assume responsibility and establish independent existences. The association guides its mostly young clients in their professional development, organizes places for training and further education and helps them to find social contacts. 

The facilities and the offerings of the VSG;

  • kick – the project for youth
  • factory – the production school
  • move – help for children and adolescents
  • woman – counseling for women
  • learn – the learning center
  • ulf – independent provincial center for volunteers

VSG – Verein für Sozialprävention und Gemeinwesenarbeit
(Association for Social Prevention and Community Work)

Hahnengasse 5/1, 4020 Linz
Tel.: +43 732 777375 19
www.vsg.or.at

Birth, marriage, death

The Bureau of Vital Statistics provides documentation concerning marriages, births and deaths in Linz

Standesamt 1
Hauptstraße 1-5, Neues Rathaus, 4041 Linz
Tel.: +43 732 7070
standesamt@mag.linz.at
Opening hours: Monday: 8 a.m. – 12.30 p.m. and 2 p.m. – 6 p.m.
Thursday: 8 a.m. – 12.30 p.m. and 2 p.m. – 4 p.m.
Tuesday, Wednesday, Friday: 8 a.m. – 12.30 p.m

Getting married

In order to get married a personal registration at the Bureau of Vital Statistics in the main place of residence is necessary. In Linz it is located in the New City Hall. The data are thereby recorded, the most important details are discussed and the couples are counseled. Which documentation you have to bring with you can be downloaded from the Internet website www.linz.at » Bürgerservice » Service A-Z » Eheschließung. Special inquiries can also be made by phoning the Bureau of Vital Statistics. It is possible to register six months prior to the marriage at the earliest. The date can be reserved in person, by telephone or on the online marriage calendar http://standesamt.linz.at. In case of registration over the phone or electronically it is necessary to appear at the Bureau of Vital Statistics no
more than two weeks later. 

Birth

The birth of a child has to be registered at the Bureau of Vital Statistics within a week. That is automatically done if the child is born in a hospital in Linz. In case of births at home the registration is made by the physician or midwife. The birth certificate is issued by the Bureau of Vital Statistics. The first time it is issued for a child of two or younger it is free of charge. Upon request international documents are also available. Detailed information: www.linz.at » BürgerInnen-Service » Service A-Z » Schwangerschaft und Geburt

Deaths

Usually the funeral home registers a death. The death certificate can be obtained from the Bureau of Vital Statistics. It can also be ordered online. Upon request, international documents are also issued. Detailed information: www.linz.at » BürgerInnen-Service » Service A-Z »Todesfall. 

Funeral homes:

LINZ AG-BESTATTUNG (Linz-Center)
Landstraße 15, Winklerbau, 4020 Linz
Tel.: +43 732 3400 6700 (24 hours a day)
www.linzag.at/bestattung
Monday-Friday: 8 a. m. - 5 p.m.
Saturday, Sunday and holidays 8 a.m. - 12 noon

LINZ AG-BESTATTUNG (Kleinmünchen)
Zeppelinstraße 2, 4030 Linz
Tel.: +43 732 3400 6711
www.linzag.at/bestattung
Monday-Friday: 8 a.m. - 2 p.m.

LINZ AG-BESTATTUNG (Urfahr)
Hauptstraße 1 - 5, Neues Rathaus, 4040 Linz
Tel.: +43 732 3400 6710
www.linzag.at/bestattung
Monday-Friday: 8 a.m. - 2 p.m

LINZ AG-BESTATTUNG (Pichling)
Traundorfer Straße 135a, 4030 Linz
Tel.: +43 732 3400 6731
www.linzag.at/bestattung
Monday-Friday: 8 a.m. - 2 p.m.

LINZ AG BESTATTUNG – Interkonfessional funeral culture
Johann-Metz-Straße 5, 4020 Linz
Tel.: +43 732 3400 6700 oder 6706
Mobil: +43 664 803405459
www.islam-bestattung.at
Monday-Friday: 8 – 14 Uhr

Bestattung Dobretsberger
Landstraße 35, Mozartkreuzung, 4020 Linz
Tel.: +43 732 77 96 88 (available 24 hours)
www.dobretsberger.at
Monday-Friday: 7.30 a.m. - 6 p.m.
Saturday 8 a.m. - 12 noon
Sunday 9 a.m. - 12 noon (only in the office at Rudigierstraße 8/1. floor)

Bestattungshaus Alkin (Zentrale)
Friedhof Ebelsberg, Florianer Straße 2, 4030 Linz
Tel.: +43 732 307681
bestattungalkin@aon.at
www.bestattung-alkin.at

Cemeteries:

Bergfriedhof Pöstlingberg
(Mountain Cemetery Pöstlingberg)

Hohe Straße, 4040 Linz-Puchenau
Tel.: +43 732 3400 6714 or 6715
www.linzag.at/friedhoefe

Friedhof Ebelsberg
Florianer Straße 2, 4030 Linz
Tel.: +43 732 307634

Barbarafriedhof
Friedhofstraße 1, 4020 Linz
Tel.: +43 732 654514
office@barbarafriedhof.at
www.barbarafriedhof.at

Friedhof Urfahr
Friedrichstraße 20, 4040 Linz
Tel.: +43 732 731154
http://pfarre-urfahr.dioezese-linz.at/friedhofNEU.htm

Islamischer Friedhof im Stadtfriedhof St. Martin
(Islamic Cemetery in the City Cemetery St. Martin)

Wiener Bundesstraße 101, 4050 Traun
Tel.: +43 732 3400 6717 and 6718
www.islam-bestattung.at

Jüdischer Friedhof im Friedhof Sankt Barbara
(Jewish cemetery in the Saint Barbara cemetery)

Friedhofstraße 1, 4020 Linz
Tel.:+43 732 654514

Stadtfriedhof Linz/St. Martin – Park der Begegnung
(City Cemetery St. Martin) – Park of Encounters

Wiener Bundesstraße 101, 4050 Traun
Tel.: +43 732 3400 6717 or 6718
www.linzag.at/friedhoefe

Urnenhain Kleinmünchen
(Grove of Urns Kleinmünchen)

Pestalozzistraße, 4030 Linz
Tel.: +43 732 3400 6717 or 6718
www.linzag.at/friedhoefe

Urnenhain Urfahr – Park der Erinnerung
(Grove of Urns in Urfahr / Park of Remembrance)

Urnenhainweg 8, 4040 Linz
Tel.: +43 732 3400 6714 or 6715
www.linzag.at/friedhoefe